Rules and Regulations
 
 
As an approved vendor, we are mandated to follow the rules and regulations set forth by the Colorado Department of Corrections.
 
All allowable items are included in the shopping pages based on the approval of the Colorado Department of Corrections.  If you have any questions about ordering, please contact our customer service department  by e-mailing us at COcustomerservice@unionsupplydirect.com.
 
 
Important Package Regulations:
 
Monthly Package Program
 
 
Package Limit:  Multiple orders may be placed for an offender as long as it does not exceed the spending limit per facility, per housing/living unit.
  
Spending Limit:  There is a $10 product minimum per order, this minimum does not include shipping or sales tax.  Please refer to the maximum spending limit listed below:
 

Abbreviation

Facility

Spending Limit

AVCF

 Arkansas Valley Correctional Facility - RH, UNIT 1, 2, 4, 5, 6, UNT6P

$50

AVCF

 Arkansas Valley Correctional Facility - UNIT 3

$75

ACC

 Arrowhead Correctional Center

$50

BCCF

 Bent County Correctional Facility

$50

BVCF

 Buena Vista Correctional Facility - EAST 1st, 2nd, 3rd tier, NORTH WING

$50

BVCF

 Buena Vista Correctional Facility - SEG / LOWER NORTH, Unit 6

$50

BVCF

 Buena Vista Correctional Facility - SOUTH WING 1st, 2nd Tier, East Dorms

$75

BVMC

 Buena Vista Minimum Center - A, B, C

$75

CCF

 Centennial Correctional Facility - DIAG, UNIT A

$20

CCF

 Centennial Correctional Facility - UNIT B

$30

CCF

 Centennial Correctional Facility - UNITS C, D, E

$30

CCF

 Centennial Correctional Facility - UNIT F, G

$40

CCF

 Centennial Correctional Facility - Units H, I, K, L

$30

CCF

 Centennial Correctional Facility - Units L-C and D pods ONLY (incentive)

$50

CCC

 Colorado Correctional Center

$100

CSP

 Colorado State Penitentiary - Unit: LU D

$100

CTCF

 Colorado Territorial Correctional Facility - Cell House: 5 NOT Allowed

$50

CCCF

 Crowley County Correctional Facility

$50

DCF

 Delta Correctional Facility

$100

CCF

 Delta Correctional Facility - Five House

$125

DRDC

 Denver Reception & Diagnostic Center - Unit: Infirm

$60

DRDC

 Denver Reception & Diagnostic Center - Unit: SMNU, LU 4-A, 4B, 5

$100

DWCF

 Denver Women's Correctional Facility - Unit: MCU 4

$20

DWCF

 Denver Women's Correctional Facility - Unit: LU 3 D

$40

DWCF

 Denver Women's Correctional Facility - Unit: LU 1, LU 2

$60

DWCF

 Denver Women's Correctional Facility - Unit: LU3 A, LU 3-C, LU 5 A, B, C, D, & LU 6

$60

DWCF

 Denver Women's Correctional Facility - Unit: LU3 B

$60

FMCC

 Four Mile Correctional Center

$50

FCF

 Fremont Correctional Facility - Cell House: 7 and 8

$50

FCF

 Fremont Correctional Facility - Unit 2

$50

FCF

 Fremont Correctional Facility - LU 3-5, 6 Low

$40

FCF

 Fremont Correctional Facility - Unit 1

$30

FCF

 Fremont Correctional Facility - 6 Upper

$40

LVCF

 La Vista Correctional Facility - 2, 3, 4, 5, 6

$60

LVCF

 La Vista Correctional Facility - Unit: LU 1 & 7

$100

LCF

 La Vista Correctional Facility - Unit: LU 2

$125

LCF

 Limon Correctional Facility - 1, 2, 3, Custody

$50

LCF

 Limon Correctional Facility - Unit: LU 4 & LU 5

$75

LCF

 Limon Correctional Facility - Units: LU 6

$125

RCC

 Rifle Correctional Facility

$100

SCCF

 San Carlos Correctional Facility

$40

SCCF

 San Carlos Correctional Facility - Unit 1 LEFT ONLY

$100

SCF

 Sterling Correctional Facility - 04

$75

SCF

 Sterling Correctional Facility - Unit 4A

$200

SCF

 Sterling Correctional Facility - Unit 4B

$75

SCF

 Sterling Correctional Facility - Unit 4C

$125

SCF

 Sterling Correctional Facility - Unit 02 & 03

$75

SCF

 Sterling Correctional Facility - Units: 01, Units 21-25, and Units 31-36

$125

TCF

 Trinidad Correctional Facility

$100

YOS / YT

 Youthful Offender System

$30

 
 
            
Payment Methods: Union Supply Direct accepts the following forms of payment: credit card, personal check (must have customers name, address & phone # imprinted on it), money order (must be domestic, printed in the U.S.) or cash payment through ACE CASH EXPRESS. We accept major credit and debit cards with the following logos: Discover, MasterCard, and Visa. There is no surcharge for using your credit card to make purchases with Union Supply Group. Please be sure to provide your exact credit card holder name, billing address, CVV code and the telephone number that your credit card issuer bank has on file for you. The following forms of payments are not accepted: Green Dot, Cash App, and Apple Pay.
 
Ace Cash Express: Before selecting this payment, use the ACE Cash Express store locator to verify that there is a convenient location near you. To make a payment, please take print your order summary page and bring with you when you make your payment.  You will need to provide the Order Reference (Sales Order) Number, the Exact Dollar Amount Due, Inmate ID Number, and Inmate’s Last Name.  Your payment will not be accepted without all four of these items.  ACE Cash Express will provide you with a receipt for your transaction.  Please keep this receipt to assist us in accessing your records.   Allow 2 business days for your payment to be applied to the order.
 
Products:  If an item is discontinued by the manufacturer, we will substitute with an item of equal or greater value upon approval of the Colorado Department of Corrections.
 
Delivery of Packages:  Packages will be delivered once per month.
 
Shipping: All shipped orders will be charged $7.95 (non-refundable).
 
Sales Tax: Union Supply Direct has applied a sales tax for personal hygiene products as required by the state. Sales tax has already been included into the price of these items.
 
Order Inquiries:  Canteen and Colorado correctional facilities will not handle any calls or questions regarding the package program.  Please direct all inquiries regarding ordering to the Union Supply Direct Customer Service Department at (562)361-5700.